Please keep to the arrival time specified in the booking dialogue, or the time you entered in the case of a late arrival. Otherwise your hotel may reallocate the room(s) you have booked, or you may be charged additional fees.
Can I generally request an extra bed for a third person in a double room and at what costs?
It will depend on each hotel’s policy and availability. Once you have retrieved the availability for a specific hotel for the requested dates, by clicking on the room name, you will access the room description.
My arrival time has changed last minute. What should I do?
Please inform your hotel immediately using the contact details in your reservation confirmation. You can also find the hotel’s contact details in your confirmation email.
What's the difference between a Double room and a Twin room?
A double room has one double bed. A twin room has two single beds.